FAQ
Frequently Asked Questions (FAQ)
General Questions
Q: What are compression socks, and how do they work?
A: Compression socks apply gentle pressure to your legs to improve circulation, reduce swelling, and prevent fatigue. They help deliver more oxygen to your muscles, making them ideal for athletes, travelers, and anyone on their feet for long hours.
Q: Who should wear compression socks?
A: Anyone can benefit from compression socks, but they are especially useful for:
- Athletes looking to improve performance and recovery.
- Professionals who stand or sit for long periods.
- Travelers to reduce swelling and prevent blood clots.
- Pregnant individuals experiencing leg discomfort.
- People with circulation issues or mild varicose veins.
Product & Sizing
Q: How do I choose the right size?
A: Our socks are designed for a snug but comfortable fit. Check our Size Chart to find your best fit. If you’re between sizes, we recommend sizing up for comfort.
Q: What level of compression should I get?
A:
- 15-21 mmHg (Light Compression) – Great for everyday wear, travel, and light support.
- 23-32 mmHg (Medium Compression) – Ideal for athletes, recovery, and moderate swelling or circulation issues.
- 34-46 mmHg (Strong Compression) – Recommended for intensive athletic activity or more severe swelling & circulation issues.
- As always, it is best to consult a doctor to determine which level of compression may be right for you.
Q: Are your compression socks unisex?
A: Yes! Our socks are designed for both men and women, with styles and sizes to fit everyone.
Q: What materials are used in your socks?
A: Our compression socks are made from a blend of high-performance fabrics like nylon, cotton, and moisture-wicking fibers to keep your feet cool, dry, and comfortable.
Ordering & Shipping
Q: How can I place an order?
A: Simply browse our collection, add your favorite items to the cart, and proceed to checkout. We accept major credit cards, PayPal, and other secure payment options.
Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on orders over $50. Expedited shipping options are also available at checkout.
Q: How long does shipping take?
A: Standard shipping takes 7-10 business days. Expedited shipping options are available if you need your order faster.
Q: Can I change or cancel my order?
A: We process orders quickly, so if you need to make changes, please contact us within 24 hours of placing your order.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 30-day money-back guarantee. If you’re not completely satisfied, you can return unworn and unwashed socks within the return window for a refund or exchange.
Q: How do I start a return or exchange?
A: Email us at support@punicatree.com with your order number, and we’ll guide you through the process.
Care & Maintenance
Q: How do I wash my compression socks?
A: For best results:
- Machine wash cold on a gentle cycle.
- Air dry or tumble dry on low heat.
- Do not bleach or iron, as it can damage the compression fabric.
Q: How long do compression socks last?
A: With proper care, our compression socks can last 6 months to a year. Frequent wearers may need to replace them sooner for optimal compression benefits.
Still Have Questions?
No problem! Contact us at support@punicatree.com